22. Other operating expenses [1]
| Other operating expenses | 1 January - 31 December 2015 | 1 January - 31 December 2014 |
| Costs of core business of companies not conducting neither insurance nor bank activity | 432,196 | 307,172 |
| Amortization of intangible assets acquired in business combinations | 161,081 | 87,795 |
| Costs from direct claims handling regarding claims on policies concluded with other insurance companies | 193,388 | 73,051 |
| Expenses due to prevention activities | 92,366 | 68,234 |
| Compulsory payments to the insurance market authorities | 68,267 | 58,744 |
| Insurance Guarantee Fund | 41,529 | 35,872 |
| Creation of provisions | 21,447 | 33,365 |
| Donations | 1,869 | 31,5081) |
| Payment to National Headquarters of the State Fire Service and Volunteer Fire Service Association | 31,528 | 28,869 |
| Rechargeable expenses | 12,140 | 12,313 |
| Other | 166,465 | 170,817 |
| Total other operating expenses | 1,222,276 | 907,740 |
1) Including donations to PZU Foundation in the amount of PLN 30,000 thousand.