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| Change in life insurance provision – insurance contracts | 1 January - 31 December 2015 | 1 January - 31 December 2014 | ||||
| gross | reinsurers' share | own share | gross | reinsurers' share | own share | |
| Opening balance | 16,721,639 | - | 16,721,639 | 16,526,794 | - | 16,526,794 |
| Increase (decrease) in provisions related to current year policies | 434,269 | - | 434,269 | 490,085 | - | 490,085 |
| Increase (decrease) in provisions related to prior year policies | (527,141) | - | (527,141) | (306,608) | - | (306,608) |
| Changes in assumptions resulting from technical interest rate changes | 498 | - | 498 | 45,395 | - | 45,395 |
| Exchange differences | (22,997) | - | (22,997) | (34,027) | - | (34,027) |
| Closing balance | 16,606,268 | - | 16,606,268 | 16,721,639 | - | 16,721,639 |
| Gross change in life unit-linked insurance provision | 1 January - 31 December 2015 | 1 January - 31 December 2014 | ||||
| gross | reinsurers' share | own share | gross | reinsurers' share | own share | |
| Opening balance | 4,425,556 | - | 4,425,556 | 3,907,221 | - | 3,907,221 |
| Increases in the fund due to premiums | 965,607 | - | 965,607 | 1,045,805 | - | 1,045,805 |
| Payments deducted from the fund for risk, administration and other | (89,502) | - | (89,502) | (90,026) | - | (90,026) |
| Revenue from the fund’s investments | (3,471) | - | (3,471) | 147,597 | - | 147,597 |
| Decreases in the fund due to claims, redemptions, etc. | (538,013) | - | (538,013) | (547,991) | - | (547,991) |
| Other decreases | (38,307) | - | (38,307) | (60,274) | - | (60,274) |
| Other increases | 22,087 | - | 22,087 | 23,224, | - | 23,224 |
| Closing balance | 4,743,957 | - | 4,743,957 | 4,425,556 | - | 4,425,556 |
| Gross change in provisions for outstanding claims | 1 January - 31 December 2015 | 1 January - 31 December 2014 | ||||
| gross | reinsurers' share | own share | gross | reinsurers' share | own share | |
| RBNP at the beginning of the period | 112,728 | - | 112,728 | 138,366 | - | 138,366 |
| IBNR at the beginning of the period | 398,859 | - | 398,859 | 407,385 | - | 407,385 |
| Total RBNP and IBNR at the beginning of the period | 511,587 | - | 511,587 | 545,751 | - | 545,751 |
| Provisions for claims applied during the year | (564,032) | - | (564,032) | (523,413) | - | (523,413) |
| Provisions for claims created during the year | 610,125 | (60) | 610,065 | 489,249 | - | 489,249 |
| Total RBNP and IBNR at the end of the period | 557,680 | (60) | 557,620, | 511,587 | - | 511,587 |
| RBNP at the end of the period | 155,146 | (60) | 155,086, | 112,728 | - | 112,728 |
| IBNR at the end of the period | 402,534 | - | 402,534 | 398,859 | - | 398,859 |
